The author thanks Arjen Boin, Rachel Dowty, Warren Eller, Brian Gerber, Jerry Schimke, Gus Koehler, Gabe Tischler and conference participants for their excellent comments and suggestions. Ryan Wolf provided research support. In addition, the author thanks three anonymous reviewers for their excellent comments that went beyond the call. All mistakes are mine. The Emergency Operations Center (EOC) is the hub for Fireside`s surveillance and response activities and provides key decision makers with real-time information, instructions, and logistical support. . . .